Last Updated: September 2026
This Refund Policy explains how AG2 Investments LLC, doing business as BrandWild (“BrandWild,” “we,” “us,” or “our”), handles subscription cancellations and refund requests.
This Refund Policy supplements our Terms of Use. In the event of a conflict between this Refund Policy and the Terms of Use, the Terms of Use will control.
BrandWild does not require a long-term subscription commitment. You may cancel your subscription at any time through your account or by contacting BrandWild support.
Cancellation prevents future subscription renewals but does not ordinarily result in a refund of amounts already paid.
Unless otherwise stated, after canceling you may continue to access the features of your paid plan through the end of the billing period for which payment has already been made.
You can manage or cancel your subscription through your BrandWild account.
Subscription purchases are eligible for a refund only if the account has never been accessed after the subscription was purchased.
For purposes of this policy, an account is considered accessed once a successful login to the account occurs after purchase.
Once an account has been accessed following purchase, subscription fees are non-refundable, including for partially used billing periods.
If you have not accessed your account following purchase and would like to request a refund, please contact BrandWild.
If your account has already been accessed and is therefore not eligible for a refund, you may still cancel your subscription at any time to prevent future renewals.
Cancellation does not ordinarily affect your paid access during the billing period for which you have already paid.
Any refund required by applicable law will be honored regardless of the limitations stated in this Refund Policy.
Questions about cancellations, billing, or refund eligibility may be submitted through the BrandWild contact page.
